Control Technologies offers expert local service and support for all of our products. We are proud to offer the following technical services:
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Turn-On/Commissioning Assistance
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- Ensure proper cabinet component programming and signal operation for new cabinets and existing cabinet modifications.
- Conflict Monitor Verification Testing
- Program vehicle and pedestrian detection equipment.
- Test and program battery backup equipment.
- Program preemption in controller and test optical/hardwired preemption inputs.
- Perform field training as necessary or per request for contractors and/or jurisdictional representative onsite.
- Verify all components are operating the intersection safely.
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Troubleshooting
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- Identify, isolate, and resolve cabinet/component problems per customer request.
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Phone Support/Remote Product Support
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- Remote support via internet connection (may not be available for all products)
- General troubleshooting/product assistance
